Privacy Policy

Last updated: January 5, 2026

Introduction

This Privacy Policy describes how our Shopify application ("App", "we", "us", or "our") collects, uses, and shares your information when you install and use the App. This policy is designed to comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

By installing and using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not install or use the App.

App Developer: NSINN

Website: nsinn.com

Information We Collect

Store Information

When you install the App, we collect:

Your Shopify store domain
Store owner email address
Store name and basic store settings

Product Data

To provide our bulk editing services, we access and process:

Product titles, descriptions, and variants
Product pricing, inventory, and SKUs
Product images and media
Product tags, collections, and categories
Product metadata and custom fields

Usage Data

We automatically collect certain information about your use of the App:

Sync history and operation logs
Rule execution history and results
Feature usage statistics
Error logs and diagnostic information

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, maintain, and improve the App's functionality
Product Synchronization: To sync and update your product data between Shopify and our system
Bulk Operations: To execute bulk product edits and automated rules
Customer Support: To respond to your inquiries and provide technical support
Analytics: To understand how users interact with the App and improve our services
Security: To detect, prevent, and address technical issues and fraudulent activity

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Data is encrypted in transit using SSL/TLS protocols
Data is stored on secure servers with restricted access
We regularly review and update our security practices
Access to your data is limited to authorized personnel only

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our App (e.g., hosting, analytics)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Retention and Deletion

We retain your information only for as long as necessary to provide you with the App's services and fulfill the purposes outlined in this Privacy Policy.

Product Data: We do NOT store your product data on our servers. All product-related information is accessed in real-time through Shopify's APIs and is not retained in our systems.

Account and Usage Data: We may retain minimal account information (such as your Shopify store domain and app settings) while the App is installed to provide functionality.

Automatic Data Deletion Upon Uninstall: When you uninstall the App:

All product-related data is immediately removed from our systems (as we don't store it)
Your account information and app settings are automatically deleted within 48 hours
Any cached or temporary data is purged from our systems
We will no longer have access to your Shopify store data

Legal Retention: We may retain certain information only if required by law or for legitimate business purposes such as:

Complying with legal obligations or court orders
Resolving disputes or enforcing our agreements
Preventing fraud and ensuring security

Even in these cases, we retain only the minimum necessary information and delete it as soon as the legal requirement or business purpose no longer applies.

Your Rights

Depending on your location, you may have the following rights:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured format
Objection: Object to our processing of your personal information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our App and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

We use cookies for:

Authentication and session management
Remembering your preferences and settings
Analytics and performance monitoring

Third-Party Services

Our App integrates with the following third-party services:

Shopify: For accessing and managing your store data (subject to Shopify's Privacy Policy)
Cloud Hosting Providers: For secure data storage and processing
Analytics Services: For understanding app usage and performance

These third-party services have their own privacy policies. We encourage you to review them.

Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

Under GDPR, you have the right to:

Be informed about how your data is being used
Access your personal data
Rectify inaccurate personal data
Erase your personal data ("Right to be Forgotten")
Restrict processing of your personal data
Data portability
Object to processing of your personal data
Rights related to automated decision-making and profiling

Exercising Your Right to Erasure: You can exercise your right to data deletion at any time by:

Uninstalling the App from your Shopify store (automatic deletion within 48 hours)
Contacting us directly at support@nsinn.com to request immediate data deletion

To exercise any other GDPR rights, please contact us using the information provided below. We will respond to your request within 30 days as required by GDPR.

CCPA Privacy Rights (California Residents)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

The right to know what personal information is collected about you
The right to know whether your personal information is sold or disclosed
The right to say no to the sale of personal information
The right to access your personal information
The right to equal service and price, even if you exercise your privacy rights

We do not sell your personal information to third parties.

Shopify Integration

This App is integrated with Shopify and operates within the Shopify ecosystem. Your use of Shopify is governed by Shopify's own Terms of Service and Privacy Policy. We recommend reviewing Shopify's privacy practices at:

https://www.shopify.com/legal/privacy

We access your Shopify store data only through Shopify's authorized APIs and only with the permissions you grant during the app installation process.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your data, please contact us:

Email: support@nsinn.com

Website: nsinn.com

We will respond to your inquiry within 30 days of receipt.